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This paper aims to examine the reasons for, and success of, e‐recruitment at SAT Telecom, India.

The paper focuses on the problems that SAT Telecom was facing with its traditional recruitment methods, why it chose the SAP e‐recruitment system and some of the lessons learned.

The paper reveals that savings of around 44 percent on recruitment costs have been identified. There is now less reliance on recruitment consultants and search agents. The average time to fill vacancies has fallen from 70 to 37 days. The cost per hire has dropped.

The paper reports that SAT Telecom believes that it has covered the cost of its investment in e‐recruitment software in less than a year.

The paper claims that the e‐recruitment system could help SAT Telecom to recruit a more diverse workforce.

The paper highlights practical steps that companies can take to ensure the success of an e‐recruitment system.

This paper aims to observe how the Catalyst Energy college of engineering for women has played a significant role in helping to train women in fields such as mechanical engineering, electrical engineering and power production and so overcome a shortage of qualified women in these fields.

The paper examines what gave rise to the diversity initiative at Catalyst Energy’s Ahmedabad plant, India, and the success that it has achieved.

This paper reveals that, of the first batch of 30 students, in 1995, eight made it to Catalyst Energy. The number has grown every year since then.

It explains that Catalyst is working towards having women make up half its workforce, as it moves away from being dominated by Gujarati males.

It touches on some of the reasons that women are under-represented in Indian companies.

It reveals that globalization is a key pressure in encouraging Catalyst to make its workforce more diverse.

Observes a number of human-resource management problems in the Indian hand-loom industry.

Considers what gave rise to the problems and considers how they may be solved.

Highlights the need to: attract talented designers with the right values and alignment to the company vision; refine training strategies to make them need-based and relevant; attract the right artisans; enhance productivity levels; standardize pricing and quality of products; and preserve art and craft to sustain the business.

Presents a number of review questions. In what way can a firm like Paradise differ from other retailers? Define some realistic strategies to combat the problems of Paradise Retail. Which will be cost-effective? What can be gauged about the organizational culture of Paradise Retail? What are its values?

Deals with some of the problems of poorly paid workers in a traditional industry in a developing country.

The purpose of this paper is to combine the critical parameters used to study financial inclusion into a composite index. The idea is to rank Indian states and union territories (UTs) on the basis of this index, determine change in ranks during 2011 to 2014 and identify factors affecting high/low scores on the index.

Data for the study were collected from secondary sources published by Reserve Bank of India (RBI) and Central Statistical Organization. Applying technique of order preference by similarity to ideal solution (TOPSIS), a composite multi-dimensional index of financial inclusion (IFI) has been built by using three broad parameters of penetration, availability and usage of banking services. Factors significantly influencing scores of states/UTs on IFI were identified using multiple regression analysis.

The value of financial inclusion for India on composite IFI has increased by 0.045 points during the study period. Share of agriculture to state gross domestic product, literacy ratio, population density, infrastructure development and farmer suicides are significant factors affecting financial inclusion.

The multi-dimensional IFI is a useful tool to measure financial inclusion using several parameters for various states/regions. The index can also be used to compare the performance of states/regions over same/different periods.

This paper is unique in its attempt to construct multi-dimensional IFI for Indian states/UTs by applying TOPSIS. It will prove useful for future researchers by combining several aspects of financial inclusion into single index.

Behavior of a consumer largely depends on interplay between inner self and outer stimuli. Consumption decisions made in the market cannot be viewed as an independent event – it is closely related with values and social relationship and cultural allegiance. With globalization, culture becomes predominantly important strategic issue in market that has to be faced and properly managed. But, in different settings, management of cultural diversity could be seen as a threat, or an opportunity. As culture and values vary country to country, a close insight about country‐specific culture and core values is almost essential for a smooth sailing in any market. The purpose of this paper is to discuss overall fundamental dimensions of Indian culture and core values and resultant marketing implications.

The major task is to identify specific culture and core values at the time of marketing in a cross‐cultural setup. In this backdrop, an attempt has been made in this paper to discuss overall fundamental dimensions of Indian culture and core values with the help of a verbal model. The model has further been examined with the help of empirical marketing evidences from Indian market with an objective to help marketers to address those cultural and value dimensions at the time of their brand marketing in India.

Inputs about Indian culture and value dimensions can be of immense use to brand managers to strategies their marketing road map to minimize chances of erroneous decision‐making. A table summarizing the aspects that have to be considered at the time of building brands in India has been proposed to facilitate useful marketing decisions to penetrate the Indian market. At the time of starting its journey in a new country like India, the best approach a firm can adopt is to accept major issues involved with culture and values.

The verbal model about core culture and values of India, and proposed strategic roadmap, facilitate marketers to devise more accurate marketing strategies for India.

This paper presents a country‐specific approach that may be useful to marketers busy with consumer marketing in India. A verbal model of “Culture and Value Dimensions of Indian consumer” is of immense help in charting marketing strategies to win over Indian consumers.

This chapter complements the one that appeared as “History of the AIB Fellows: 1975–2008” in Volume 14 of this series (International Business Scholarship: AIB Fellows on the First 50 Years and Beyond, Jean J. Boddewyn, Editor). It traces what happened under the deanship of Alan Rugman (2011–2014) who took many initiatives reported here while his death in July 2014 generated trenchant, funny, and loving comments from more than half of the AIB Fellows. The lives and contributions of many other major international business scholars who passed away from 2008 to 2014 are also evoked here: Endel Kolde, Lee Nehrt, Howard Perlmutter, Stefan Robock, John Ryans, Vern Terpstra, and Daniel Van Den Bulcke.

The purpose of this study was to examine the information needs and sources of electorates in Nigeria and identify challenges electorates faced when obtaining electoral information and news.

The study adopts the description survey design and hypothesized the information needs and sources on demographic variables such as age, sex and academic qualification. Both descriptive and inferential statistics were used. A quantitative approach used based on a questionnaire completed by 236 respondents and a snow ball nonprobability sampling technique was used in this study. The research adapted Wilson 1999 theory of information seeking behavior.

The findings identified five information needs that are of interest to the electorates: registration of voter, level of security, right as a voter, manifestoes and candidate profile. It was discovered that WhatsApp, Facebook and friends were sources electorates used most in obtaining election-related news and information. The research went further to streamline the number of times such election-related news and information items were sought in a day and week; it was discovered that the manual system still dominated with the print newspaper rather than Twitter, WhatsApp, friends and colleagues and Facebook. The young person used social media most as source of information compared to aged respondents in Nigeria. Thekre is increasing in women participating in political and electoral information. Formal education does not have significant impact on the usage of election information and news. Language barrier, erratic power supply, expensive network service and no knowledge of where to source for information proved to be challenges electorates faced when seeking election-related news and information.

This research will help to keep abreast of the information electorate needs and how they get such information. This research is limited to small group of electorates.

This paper includes more information about the electorates and political parties information needs.

The finding was drawn from limited respondents that were ready to participate in the research by responding to various questions in the questionnaire. Therefore, there is need for further study to consider a wider population scope on information-related research of electorate in Nigeria.

This research was carried out by Ayinde Lateef; Keriafe D.E. and Fatima Ghayen.

This document analyses farmers' preferences and willingness to pay (CAP) for microcredit, in order to facilitate their access in rural areas.

Data are based on a discrete choice experiment with 400 randomly selected farmers from 20 villages of the 7 Benin agricultural development hubs (ADHs). The preference choice modelling was performed using mixed logit (MXL) and latent class logit (LCL) models. Farmers' willingness to pay for each preferred attribute was estimated. The endogenous attribute attendance (EAA) model was also used to capture attribute non-attendance (ANA) phenomenon.

The results indicate that, on average, farmers prefer individual loans, low interest rates, in kind + cash loans, cash loans, disbursement before planting and loans with at least 10-month duration. These preferences vary according to farmers' classes. Farmers are willing to pay higher or lower interest rates depending on attribute importance. The estimate of the EAA model indicates that, when taking the ANA phenomenon into consideration, people will show stronger attitudes regarding WTP for important factors.

Based on these results from Benin, microfinance institutions (MFIs) in developing countries can, based on the interest rates currently charged, attract more farmers as customers, reviewing the combination of the levels of the attributes associated with the nature of the loan, the type of loan (individual or collective), the disbursement period of funds, the waiting period of the loan and the loan duration. However, the study only considered production credit, ignoring equipment or investment credit.

The document provides information on the key factors that can facilitate producers' access to MFI products and services.

Facilitating small farmers' access to financial service will contribute to poverty reduction.

This research contributes to the knowledge of the attributes and attribute levels favoured by farmers when choosing financial products and the amounts they agree to pay for these attributes. The implementation of the results would facilitate small producers' access to financial services; thus contributing to poverty reduction.

This paper aims to do a comprehensive analysis of the existing literature on workplace spirituality to address the intellectual framework of workplace spirituality and the framework's future direction.

A multistep screening procedure was used to obtain data from the Scopus database, which included 648 papers ranging from 1998 to 2023. The bibliometric analysis is conducted by using VOSviewer and Biblioshiny.

The bibliometric analysis showcases that workplace spirituality is a multidimensional concept primarily studied in the organizational behavior domain. The most important research themes were organizational culture and spirituality. In addition, this paper advances workplace spirituality literature by identifying the keywords, prominent authors, journals and conceptual structure.

The study summarizes the existing knowledge on workplace spirituality using bibliometric analysis, classifies thematic areas, identifies research gaps and suggests future avenues of research.

The review paper conducts a bibliometric analysis of the emerging area of workplace spirituality over time. These results can also serve as a guide for future research in the subject of workplace spirituality.